5 Jul 2024

What is a Connected Workplace and Its Benefits

Imagine a work environment where employees feel connected and engaged, whether working remotely or collaborating in the office. Sounds like a win-win, right?

A connected workplace can make this vision a reality. This approach fosters a seamless work experience, promotes effective communication and collaboration, and ensures everyone feels valued.

Read on to understand the concept of a connected workplace, its benefits, and the technologies that can help you build one.

What is a connected workplace?

A connected workplace is an environment that integrates technology to support communication and collaboration among employees, regardless of location. It's about creating a flexible, engaged, and productive workforce that can adapt to ever-evolving challenges.


The evolution of the connected workplace

The concept of a connected workplace has been evolving since the 1980s, driven by technological advancements and shifts in work culture. PCs and the internet in the 80s and 90s opened doors to remote work. However, the connected workplace truly began to take shape in the 2000s and 2010s, with the widespread adoption of smartphones, cloud computing, and high-speed internet.

The COVID-19 pandemic significantly accelerated the trend towards connected workplaces, with many companies embracing remote work and investing in digital infrastructure to support their distributed teams. According to a Gallup survey, the percentage of US employees in a hybrid arrangement nearly doubled to 54% compared to pre-pandemic levels.

However, another Gallup study reveals a concerning trend: In early 2024, U.S. employee engagement dropped to its lowest level in over a decade, especially among remote, hybrid, and younger workers.

If you’re dealing with a disconnected workforce, how can you counter this negative trend while offering employees flexibility? Possible solutions include fostering an inspiring workplace culture, setting clear expectations, running effective onboarding programs, and prioritizing employee well-being.

But there's another piece to the puzzle: technology.

Essential tools for a connected workplace

Every hybrid work setup requires a tailored mix of technology. Consider what tools are necessary for team members to connect and collaborate, whether they are at home or in the office. These tools should integrate smoothly to help your company operate efficiently and securely. Here are some tech solutions that companies love:

Cloud-based collaboration tools

Cloud-based collaboration tools like Google Workspace and Microsoft 365 have revolutionized team collaboration. These platforms offer a suite of applications, including document editing, spreadsheets, and presentation software, that enable real-time collaboration and seamless file sharing.

A major advantage of these tools is their accessibility. Employees can access work files from any device with an internet connection, facilitating remote or on-the-go work. This flexibility is crucial in the post-pandemic world, where hybrid and remote work arrangements are increasingly common.

Workplace management solutions

When designing your physical office space, consider how workplace management tools can improve the employee experience and boost collaboration. Here are some examples of these tools:

  • Room booking system eliminates the hassle of double bookings and meeting interruptions by providing clear space status updates.


  • Desk and asset booking software makes it easier for remote workers to come into the office and book the desks or equipment they need for efficient on-site work.


These tools improve efficiency, productivity, and the overall workplace experience in any hybrid work setting. Additionally, they provide valuable insights into space usage and daily attendance, helping companies optimize office utilization. 

Communication platforms

Effective communication is the backbone of any successful connected workplace. Platforms like Slack and Microsoft Teams have become popular choices for centralizing messaging and file sharing within organizations.

These platforms offer a range of features designed to streamline communication and boost productivity. For example, users can create dedicated channels for specific projects or teams, keeping conversations focused and organized. Plus, they play well with others—like your project management or CRM tools—creating a smooth workflow.

Benefits of a connected workplace

So, what’s the case for building a connected workplace? Here are five compelling benefits that might persuade you:

  1. Easier team collaboration: A connected environment improves team dynamics, letting ideas flow freely no matter where your folks are. The result? More efficient project development, faster problem-solving, and a surge in innovation.
  2. Supercharged employee efficiency: Real-time access to cloud tools means tasks get done quicker. Your team can grab data faster and pivot swiftly to meet project demands and customer needs. Bottom line: you get more done in less time.
  3. Optimized space usage: Hybrid workplace management systems, such as room and desk booking, maximize office space efficiency and support effective in-person collaboration. This is crucial for productivity in hybrid models.
  4. Happier employees, stronger company: A connected workplace offers flexibility, which equals better work-life balance. That leads to happier, more engaged employees who stick around longer. Plus, your positive culture attracts top talent.
  5. Pleasant workplace experience: With tools like room booking systems and intuitive collaboration tools, everyday tasks become easier. This results in a workplace that not only meets practical demands but also supports a more enjoyable and productive workplace experience.

Using tech to build a thriving workplace

The right tools can cultivate a culture that inspires and keeps employees connected, no matter where they are. But with so many options, how do you choose the right tools?

Get inspired by our latest article: How Pax8 Enhances Connectivity and Workplace Efficiency with Joan