4 Jul 2023

Why You Need to Create a Unified Workplace Experience


In today's rapidly evolving work environment, creating a unified workplace experience is essential for adapting to the changing needs of the workforce, driving productivity, and taking care of employees’ well-being.

A unified workplace brings together the physical workplace, digital experience, technology, and processes, to create a seamless and cohesive work environment. 

This article will explore what a unified workplace experience entails, how to achieve it, and the numerous benefits it offers to your organization and employees.

What is a unified workplace?

A unified workplace is an integrated ecosystem where digital and physical space, technology, processes, and employee experiences converge to provide a streamlined workplace experience. It leverages digital transformation and automation to simplify workflows, enhance collaboration, and enable flexible work arrangements.

At the core of a unified workplace is the focus on bringing together different systems and tools into a centralized platform that empowers employees to work efficiently and effectively. Joan is a great example of a platform that unifies workplace processes, as you’ll see later in the article.

Understanding the workplace experience

Workplace experience refers to employees' overall interaction and engagement with their work environment. It includes physical workspace design, technological tools and functionalities, employee onboarding processes, and the overall work culture.

A positive workplace experience leads to higher employee satisfaction, improved productivity, and increased employee retention.


Unified workplace vs. traditional workplace

Just to make things clear - a unified workplace differs significantly from a traditional workplace.

Here’s a quick comparison:

Traditional workplace

Unified workplace

Fragmented tools and systems

Centralized technology and streamlined processes

Limited collaboration capabilities

Seamless collaboration and communication

Manual coordination and scheduling

Automated workflows and real-time updates

Inefficient resource utilization

Enhanced office space management

Siloed information and data

Integrated platforms and shared knowledge

Lack of flexibility and adaptability

Agility to embrace hybrid and remote work models

Lower employee engagement

Improved employee experience and satisfaction

Higher likelihood of errors

Reduced errors due to automated processes

By transitioning to a unified workplace experience, organizations can overcome the limitations of a traditional workplace and unlock many business and employee benefits. 

Creating a unified workplace experience

Here are the 5 key steps that will help you build a cohesive and integrated work environment your employees will enjoy.

  1. Assess the current state of your workplace and identify pain points

    First, you need to assess your technology systems, processes, and employee feedback. Then you identify communication gaps, inefficiencies, and fragmented tools.

  2. Define a clear vision and set goals for a unified workplace experience

    Identify specific goals that you want to achieve - such as improved collaboration, enhanced productivity, or better employee engagement.

  3. Consolidate and centralize technology and processes

    Look for solutions that offer integration capabilities, allowing employees to access key tools and functionalities from a centralized platform. Joan can help you streamline office processes and optimize workplace management. It’s an ideal solution to facilitate the transition to a unified workplace experience.

  4. Prioritize employee engagement and focus on user experience

    Involve employees in the process of creating a unified workplace experience by seeking their input, feedback, and ideas. When looking for workplace management and collaboration solutions, choose intuitive, user-friendly interfaces and provide enough training and support to ensure employees can fully utilize the available tools.

  5. Continuously measure and improve

    Regularly assess the effectiveness of your unified workplace initiatives through employee feedback, surveys, and data analytics. Make any necessary adjustments.

By focusing on these five key steps, you can lay the foundation for a unified employee experience that promotes collaboration, productivity, and employee satisfaction. 

The adoption of Joan supports the above steps and the creation of a unified workplace system. It streamlines crucial hybrid workplace processes such as meeting room booking, desk sharing, asset reservation, and visitor management. It integrates with your other tools, is intuitive to use, easy to set up, and ensures a smooth transition between remote and in-office work.


Benefits of a unified workplace

Creating a unified workplace experience results in many business and employee benefits. Here are the main ones.

  1. Enhanced employee experience and increased productivity

    Simplified workflows and easy access to tools and resources lead to increased employee satisfaction, engagement, and overall well-being.

    Having a unified platform also reduces time wasted on searching for resources or managing fragmented tools, which boosts productivity.

  2. Improved collaboration

    Unified communication channels, collaboration tools, and project management platforms result in better collaboration among team members and enable teams to work together effectively, regardless of their physical location.

  3. Agility and adaptability

    A unified workplace provides the foundation for embracing flexible work arrangements, such as hybrid work models, and enables organizations to respond quickly to changing business needs.

  4. Optimized office space utilization and efficiency

    A workplace experience driven by Joan's capabilities extends beyond digital tools and encompasses the physical office space. Joan can help you optimize office space utilization, leading to increased efficiency and cost savings. Employees can easily reserve available space and resources, eliminating conflicts and ensuring smooth operations within the workspace.

  5. Positive impact on mental health

    A unified workplace experience can improve employee wellness as it reduces stress and burnout by minimizing complexities. It also makes it less frustrating to use the tools employees need to manage their work.

Embrace the future of work

In today's digital era, organizations must prioritize creating a unified workplace experience to stay competitive, attract top talent, and ensure employee satisfaction. 

Joan's hybrid workplace management system offers the tools you need to unify your physical space, digital experience, and office processes. It makes it easier to embrace the concept of a unified workplace and reap the benefits of a streamlined employee journey.

Get in touch with our sales team if you're interested in finding out how Joan can unify your workplace.