19 Aug 2019

Joan is completely secure

Even if someone steals your Joan (which won’t happen with the secure mount), your data is safe. With its thin client, Joan devices don’t store any data and are updated in real-time. 

Joan Portal, where your devices are managed, follows the highest standards of safety protocols to secure device settings and protect from unauthorized access. User information, such as usernames and passwords, are additionally encrypted before being stored in our database. No information is or will be shared or sold to third parties.

Communication between Joan devices, the Joan Portal, and the online calendar is managed through official, standard calendar APIs and authentications with access granted and certain credentials stored in encrypted form for certain calendars.

As stated above, no calendar or event information is stored on our servers. The server only stores the email of the room’s resource, all other information is gained through an API call, parsed and sent directly to the device. This information is temporarily stored in our cache, just to make sure the events are still displayed even if the calendar service experiences a downtime. Such information is never stored in our database.

Want to learn more about Joan’s simple use?