Blog

Two Years of Manual Work Fixed in an Afternoon

I have a bad habit of measuring things too quickly. Joan makes tools that help people work better....

Your Employees Aren’t Disengaged. They’re Scared.

53% of employees say an inefficient workplace would be enough to push them out the door. It’s a...

The Phone Call That Cost £500 Million

I fell down a rabbit hole of videos a while back. People putting on a high-vis vest, picking up a...

You Designed Everything Except This

I ordered a coffee on the way to a client meeting last month. The app knew my name, my usual, and...

Nobody Asked Us to Build This

There's a piece of advice that comes up in almost every conversation about product development: ...

The 12.5kg Mistake at the Front Desk

Something changed in the last few years and I don't think enough people have named it....

Most Workplaces Are Built for Humans. But Now Machines Are the Buyers

At our company, finance Slacked me recently: “Do you know what this $847 invoice is for?” I didn’t.

89% of You Are Wasting Your Budget

It comes as no surprise that ISE 2026 was full of new products. Over 92,000 visitors, 1,751...

What Friction Really Costs?

You ever have one of those days where you know exactly what you need to get done? You're driving to...

AI Tools Are in Fact Isolating Your Team

Here's an uncomfortable number: 64% of workers say they have a better relationship with AI than...

Sharing the Truth About Workplace Tech

It’s a new year. Budgets are back on the table. So are the familiar promises from vendors who swear...

A Quick Thank You, and a Reminder to Hit the Pause Button

Before we jump into the year-end sprint, I want to start where we should: Thank you. We really...